Terms of Service

Last updated: 7/17/2025

1. Acceptance of Terms

By creating an account, clicking “I Agree,” or using the CognitiveCore Technologies, LLC platform (“Service”), you enter into a binding contract with CognitiveCore Technologies, LLC (“we,” “us,” “our”). If you do not agree, do not use the Service.

2. Eligibility

You must (i) be at least 18 years old, (ii) have the power to enter a contract, and (iii) not be barred from using the Service under applicable law, export controls, or sanctions.

3. Accounts, Credits & Subscriptions

  • Free tier: 5 AI credits on sign-up.
  • Paid plans: Basic, Pro, and Enterprise (custom). Fees, credit allowances, overage pricing, and renewal terms are displayed at checkout.
  • Credits expire at the earlier of (a) cancellation, (b) downgrade, or (c) 12 months from purchase. No cash value.

4. License & Permitted Use

We grant you a non-exclusive, non-transferable, revocable license to access and use the Service solely for lawful, internal business purposes. Except as expressly permitted, you may not: (a) reverse-engineer or scrape the Service; (b) use outputs to train competing models; (c) remove proprietary notices.

5. AI Output Disclaimer & User Responsibility

The Service relies on machine-learning models and third-party data sources. Outputs may be inaccurate, incomplete, or outdated. You must independently verify all information before relying on it for business or legal decisions. We provide no guarantee of accuracy, fitness for a particular purpose, or compliance with any law, including the EU AI Act.

6. User Content & Data

You retain all rights in data you upload. You grant us and our subprocessors a worldwide, royalty-free license to host, process, and transform that data solely to provide the Service and improve model quality (unless you opt out). You represent that you have all rights and consents needed to upload the data.

7. Payment Terms

Fees are charged upfront or as otherwise stated. All payments are non-refundable except as required by law. Late payments may incur 1.5% interest per month and suspension of Service.

8. Intellectual Property

All platform software, models, and content (except your data) are owned by CognitiveCore Technologies, LLC or its licensors and protected by IP laws. No rights are granted except as in these Terms.

9. Prohibited Conduct

You agree not to:

  • Use the Service to generate or disseminate unlawful, harmful, or discriminatory content;
  • Violate export, sanctions, privacy, or anti-spam laws;
  • Attempt unauthorized access to our systems;
  • Resell or sublicense the Service without a written agreement.

10. Third-Party Services

The Service integrates with providers such as OpenAI, AWS, and data-enrichment APIs. Your use of those services is subject to their terms.

11. Confidentiality

Each party must protect the other's non-public information with at least reasonable care and only use it to perform under these Terms.

12. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF AI OUTPUTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COGNITIVECORE TECHNOLOGIES, LLC WILL NOT BE LIABLE FOR (i) INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; OR (ii) AGGREGATE DAMAGES EXCEEDING THE GREATER OF USD 100 OR THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You will defend and indemnify us against claims arising from (a) your data, (b) your misuse of the Service, or (c) your violation of these Terms.

15. Suspension & Termination

We may suspend or terminate access with notice if you breach these Terms or to comply with law. Sections relating to IP, confidentiality, disclaimers, limitations of liability, and dispute resolution survive termination.

16. Governing Law & Dispute Resolution

  • If you are in North America: Laws of the State of Delaware, USA; mandatory arbitration under AAA Rules in Wilmington, DE; class-action waiver.
  • If you are in the EU/EEA/UK: Laws of Ireland; exclusive jurisdiction in Dublin courts.
  • Mandatory pre-filing 30-day informal dispute resolution period.

17. Export & Sanctions Compliance

You must not use the Service in violation of US, UK, or EU export controls or sanctions (e.g., against embargoed countries or prohibited end-users).

18. Changes to Terms

We may update these Terms with 30 days' notice via email or in-app. Continued use constitutes acceptance.

19. Contact

Email contact@cognitivecoretechnologies.com for any questions about these Terms.