Privacy Policy

Last updated: 7/17/2025

1. Who We Are

CognitiveCore Technologies, LLC (“CognitiveCore,” “we,” “our”) is the controller of personal data processed via the Service.

2. Scope

This Policy explains how we collect, use, disclose, and secure personal data when you: (a) visit our website, (b) create an account, or (c) interact with AI features.

3. Personal Data We Collect

CategoryExamplesSource
Account Dataname, email, password hashyou
Company Profilecompany name, URL, uploaded descriptionsyou
Usage DataIP address, device, log files, page views, prompt/response logsautomated
Payment Datalast 4 digits, billing address (processed by Stripe/PayPal)processor
AI Output Logsprompts and generated content linked to your user IDgenerated

We do not intentionally collect sensitive personal data unless you upload it.

4. Purposes & Legal Bases

PurposeLegal Basis (GDPR art. 6)
Provide and maintain the ServiceContract (b)
Improve models & analyticsLegitimate interest (f) – performance & security
Marketing emailsConsent (a) (you may withdraw)
Compliance, fraud, and securityLegal obligation (c) & Legitimate interest (f)

No solely automated decisions with legal or similarly significant effect are made.

5. Sharing & Disclosure

We share personal data with:

  • Hosting/cloud providers (AWS), LLM providers (OpenAI, Anthropic), analytics (PostHog).
  • Payment processors (Stripe).
  • Professional advisors, authorities, or acquirers where legally required.

All subprocessors are bound by Data Processing Agreements (DPAs).

6. International Transfers

Data may be transferred to the United States and other jurisdictions. Transfers from the EEA/UK rely on Standard Contractual Clauses (SCCs) and supplementary safeguards.

7. Data Retention

We retain personal data for the duration of your account plus 12 months, or as required for legal or audit purposes, then delete or anonymize.

8. Your Privacy Rights

EEA/UK/Swiss residents may request access, rectification, erasure, restriction, data portability, or object to processing. California residents have CCPA/CPRA rights to know, delete, and opt-out of “sales” or “sharing.” We do not sell personal data.

To exercise rights, email contact@cognitivecoretechnologies.com. We respond within 30 days. You may lodge complaints with your supervisory authority (e.g., Irish DPC).

9. Data Security

We employ industry-standard controls: encryption in transit and at rest, role-based access, vulnerability scanning, and incident response procedures.

10. Cookies & Tracking

We use strictly necessary cookies for authentication and optional analytics cookies (PostHog, Google Analytics). EEA/UK visitors see a consent banner.

11. Children

The Service is not directed to children under 16. We do not knowingly process their data.

12. Changes to This Policy

We will post updates here and notify you by email or in-app at least 30 days before material changes.

13. Contact & DPO

For privacy questions, data-subject requests, or complaints, email contact@cognitivecoretechnologies.com.

(If legally required, list an EU/UK representative and Data Protection Officer here.)